Any price and availability information displayed on Amazon at the time of purchase will apply to the purchase of this product. Product prices and availability are accurate as of the date/time indicated and are subject to change. To learn how Zips engaged their best customers to build loyal relationships, see the full case study.Important Disclaimer:We may get commissions for products or services purchased via links on our site. By encouraging their current email subscribers to join their customer loyalty program, Zips could engage more of their best customers and build loyal, thriving relationships that ultimately drive more revenue for the business. Zips had a robust list of opt-in email subscribers that they wanted to encourage to sign up for their customer loyalty program. When we engage our customers with Thanx, we bridge the gap and they feel like they are part of something bigger.” – Brett Overman, Founder & CEO, Zips Car Wash The Approach If we can do that, we get closer to that customer, the relationship grows, and we drive that genuine, personal connection. We’ll wash over 20 million cars this year, but at Zips it’s about more than just washing cars we have the opportunity to brighten someone’s mood. “In our fast-paced world, where everything is mass marketed, people want things instantly, they want connections, and they want to feel important. Zips needed to manage all their customer contact information and data in one place and be able to use one platform to create and send emails to engage their customers, build relationships, and measure the results of their efforts. Because their express car wash service is so quick, they have very little face time to engage their customers personally. Zips Car Wash specializes in quick car washes. But how do you build a strong relationship when you only get a few moments with your customer? Read on to see how Zips does it. They also take great pride in the relationships they build with their customers across their 137 locations.
Zips Car Wash prides themselves on high-quality car wash services they provide their loyal customers.
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